PMP, ITIL, and COBIT certified portfolio, program, and project leader with over 15 years experience delivering complex, high-visibility initiatives in municipal and IT environments.

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• Highly skilled in the design, development, and implementation of PMOs, known for introducing governance frameworks, as well as intake and prioritization models/tools for resource planning/management, enhancing visibility of initiatives, and enabling data-driven decision-making.

• 5+ years of hands-on experience in ERP system implementation, specializing in SAP S/4HANA, with proven leadership in system upgrades, HCM deployments, vendor and contract management, service delivery, as well as internal change and release management.

• Detail-oriented, extremely organized and accurate, with a reputation for reliability, continuous learning, adaptability, and delivering results in fast-paced, evolving environments.

• Proven track record of driving operational efficiency and service improvements through strategic planning, stakeholder engagement, governance, organization, and disciplined execution.

• Exceptional communicator/presenter and collaborator, skilled at aligning cross-functional teams, managing change (both people and process), as well as fostering trust across technical and business stakeholders.